Liz Daffen Yoga & Pilates respects your privacy and is committed to protecting your personal information.

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This Privacy & Cookie Notice explains how we collect, use and protect your personal information when you visit our website, contact us or use our services. It also explains how cookies and similar technologies are used on our website.

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For the purposes of UK data protection law, the person responsible for your personal information is Liz Daffen Yoga & Pilates.

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1. Information we may collect

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We may collect personal information that you provide directly to us, for example when you:

• contact us with an enquiry;

• register for or book a class or service;

• purchase a product or service;

• complete a form or survey;

• sign up to receive communications from us; or

• otherwise communicate with us.

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Depending on how you interact with us, this information may include your name, email address, telephone number and information relating to your enquiry, booking or purchase.

Our website may also collect certain technical information about your visit through cookies and similar technologies. More information about this is provided in the Cookies section below.

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2. How we use your information

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We may use your personal information to:

• respond to enquiries;

• provide and administer the services you have requested;

• manage bookings, purchases and transactions;

• communicate with you about a booking or service;

• maintain appropriate business and financial records;

• improve our website and services;

• understand how visitors use our website; and

• send marketing communications where we have an appropriate lawful basis to do so.

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We will only use personal information where we have a lawful basis under applicable data protection law.

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Depending on the circumstances, this may include:

Contract – where using your information is necessary to provide a service you have requested or to take steps at your request before entering into a contract.

Legal obligation – where we need to use or retain information to comply with a legal requirement.

Legitimate interests – where it is reasonably necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

Consent – where you have given us your consent for a particular purpose. Where we rely on consent, you may withdraw it at any time.

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3. Marketing communications

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Where required, we will only send you electronic marketing communications where you have given the appropriate consent or where another lawful basis permitted by law applies.

You can ask us to stop sending you marketing communications at any time by contacting us at:

lizdaffen@hotmail.com

Where an email contains an unsubscribe option, you can also use that option.

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4. Sharing your information

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We do not sell your personal information.

We may need to share information with organisations that provide services that enable us to operate our business and website.

Our website is hosted using Wix.com. Wix may process information in connection with providing and securing the website and its functionality.

This will include any payment providers you use to pay on the webiste such as Paypal or Apple Pay.

We may also disclose personal information where we are required to do so by law.

Where third-party service providers process personal information for us, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.

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5. International transfers

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Some organisations that provide services to us may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are in place where required.

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6. How long we keep your information

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We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet any legal, accounting or reporting requirements.

The appropriate retention period will depend on the type of information, why we hold it and any legal requirements that apply.

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7. Security

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We take reasonable steps to protect the personal information we hold against accidental or unlawful loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore take care when sending sensitive information electronically.

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8. Your data protection rights

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Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to:

• request access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to erase your personal information in certain circumstances;

• ask us to restrict how we use your information in certain circumstances;

• object to certain uses of your personal information;

• request the transfer of certain information to you or another organisation; and

• withdraw your consent at any time where we are relying on consent.

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Not all of these rights apply in every situation.

To exercise your rights or ask a question about how we use your information, please contact:

lizdaffen@hotmail.com

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Further information is available from the ICO at ico.org.uk.

Cookies and similar technologies

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9. What are cookies?

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Cookies are small pieces of information that can be stored on your device when you visit a website. They can be used for purposes such as making a website function correctly, remembering preferences and understanding how visitors use a website.

The rules can also apply to other technologies that store information on, or access information from, your device. These can include technologies such as pixels, scripts, tags and web storage. In this notice, we refer to these collectively as cookies and similar technologies.

10. How we use cookies

Our website is built using the Wix platform and uses cookies and similar technologies.

Depending on the functionality and services enabled on the website, these technologies may include:

Essential cookies

These are used where necessary for the website and services requested by you to operate properly. They may, for example, support website security, network management, navigation or other essential functionality.

Where the law permits these technologies to be used without consent, they may operate automatically.

Analytics cookies

Analytics technologies help us understand how visitors use our website, such as which pages are visited and how visitors interact with the site. This information can help us understand and improve the performance of the website.

Our website may use analytics services including Google Analytics and/or Wix Analytics.

Depending on how an analytics technology is configured and the applicable legal requirements, we will either obtain consent before using it or provide the appropriate information and a simple means of objecting where a legal exception applies.

Functional cookies

These may be used to provide additional functionality or remember choices and preferences that you make when using the website.

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11. Cookie choices and consent

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When you first visit our website, you may be presented with a cookie consent banner.

Where consent is required, non-essential cookies and similar technologies will not be used until you have made the relevant choice.

The banner allows you to manage the categories of cookies and similar technologies that you wish to permit.

You can change or withdraw your choices using the cookie/privacy settings available on the website.

Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

Please note that some cookies and similar technologies are necessary for the website or a service you request to function and may not require your consent.

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12. Cookies used by Wix and other providers

Because our website is built using Wix, Wix may place cookies or use similar technologies to operate and secure the website and provide its functionality.

The particular cookies used can vary depending on the features, applications and integrations enabled on the website.

You can find further information about cookies used on websites built using Wix on Wix's website.

Where third-party services or integrations are enabled on our website, those providers may also use cookies or similar technologies in accordance with their own privacy information.

The cookie consent tool on our website provides further information about the categories of technologies in use and enables you to manage your choices where applicable.

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13. Managing cookies through your browser

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You can also use your web browser settings to view, block or delete cookies.

Please be aware that blocking certain cookies may affect the operation or functionality of some parts of the website.

Your browser's help or privacy settings should provide information about how to manage cookies on your particular device.

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14. Third-party websites

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Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices of other websites. If you follow a link to another website, we recommend reading that organisation's privacy and cookie information.

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15. Changes to this notice

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We may update this Privacy & Cookie Notice from time to time, for example if our services, website technology or legal obligations change.

The latest version will be published on this website and the date at the top of this notice will be updated accordingly.

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16. Contact us

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If you have questions about this Privacy & Cookie Notice, how we use your personal information, or wish to exercise your data protection rights, please contact:

Liz Daffen Yoga & Pilates
Email: lizdaffen@hotmail.com